Troubleshooting

White gold rhodium/platinum-group plating risk

White gold may have rhodium or platinum-group plating; polishing can expose a warmer base colour.

A white-metal ring with a localized warmer patch where a bright surface layer is interrupted under inspection.

Symptoms

  • White surface turns warmer or yellower
  • Edges lose bright white appearance
  • Uneven colour appears after polishing

Likely causes

  • Rhodium or platinum-group plating was present
  • The coating was thin or worn at high points
  • The coating status was not checked before polishing

Checks

  • Ask whether the item was rhodium plated
  • Inspect high points and inside surfaces
  • Compare colour before and after a local test

Recommended fixes

  • Stop polishing if colour changes
  • Recommend replating where appropriate
  • Document the coating risk for the client

Prevention

  • Treat unknown white gold as likely plated
  • Test first and warn the client
  • Avoid aggressive compounds on unknown coatings

Warning for plated or coated surfaces

Coated surfaces may include electroplating, flash plating, PVD/CVD coatings, lacquers and other decorative or protective layers. Mechanical polishing may thin, remove, discolor, detach or otherwise damage such coatings. Do not polish coated surfaces unless the coating type, thickness and repair strategy are understood and tested.